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| Company: |
OneVision Inc. |
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| Job Title: |
HelpDesk Technical Support Specialist |
| Job category: |
Support/Help Desk |
| Job Location: |
Andover - MA Massachusetts - USA |
| Job Description: |
HelpDesk Technical Support Specialist – [ Prepress, Color Management]
The company:
OneVision Inc.is an emerging and fast growing company specializing in software solutions for the print, publishing and advertising industry. The OneVision Group has over 110 employees worldwide, with headquarters located in Germany, and subsidiary offices in France, United Kingdom, Brazil, Singapore, India, and the US.
OneVision Inc. is seeking a highly motivated HelpDesk Support Specialist with working knowledge and experience in print processes, pre-press workflow, and Color technologies for our Andover Ma. location.
Responsibilities:
The HelpDesk Technical Support Specialists will work in both a Technical Consulting and Support Role, providing, Help Desk support, Product Demonstrations, remote training and assist in external release management of all OneVision Products.
Compensation:
OneVision is an Equal Opportunity providing a competitive compensation and benefits package, including: salary, 401K, Major Medical, Dental. Compensation is commensurate with experience.
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| Skills Required: |
• Production Knowledge in Prepress Software and Workflow.
• Strong technical knowledge in Color Management, techniques.
• Must have practical experience with Color Correction, Image
Enhancement and retouching.
• Strong knowledge of graphic design software (Photoshop,
Illustrator, InDesign)
• General knowledge in Networking, hardware and
configuration/setup•
• Ability to troubleshoot problems and assist with client issues
over the phone.
• Excellent communication skills. Internally as well as externally
with clients.
• Must be willing to adapt to changing company needs. Willing to
fill multiple roles (HelpDesk support, Demo, Training).
• Knowledge of help desk operations a plus.
• Minimum of 3 years graphic arts experience.
• Permanent US residence or US Citizenship required.
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| Language Requirements: |
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| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
Jun 01 2011 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
OneVision Inc. |
| Contact Name: |
OneVision Inc. |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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