|
|
| Company: |
Marketlinkx Direct |
|
| Job Title: |
Education Advisor |
| Job category: |
Customer Service |
| Job Location: |
Coral Springs - FL Florida - USA |
| Job Ref. Number for your records: |
9547532201 |
| Job Description: |
Marketlinkx Direct is a full service marketing company which specializes in Education Advising in our Contact Center Division. Our Education Lead generation sector focuses exclusively on Education Advising. Marketlinkx Directs main goal as a full service marketing company is to ensure each prospective student is genuinely interested in returning to school and furthering their education.
We are currently looking for Education Advisors to assist our prospective students in choosing a University or College that best meets their educational needs. Education Advisors answer questions related to online degree programs, career opportunities, and any other areas pertaining to adults who are contemplating a return to school online. The Advisor will reinforce an individuals decision to return to school and will help transfer the prospective student directly to a University or College which meets their needs. We provide a very comfortable contact center floor, at the same time it is a high pressure and very motivated environment.
We offer Tuition reimbursement for our full time employees along with Medical Insurance, Dental Insurance, PTO and Vision Coverage. Expanding Management opportunities are available.
Training:
The first week will be devoted to a paid training program which will match the schedule you are offered.
Training schedules are as followed
Full Time- Monday-Friday 9am- 6pm
Part Time- Monday-Friday 6pm-11pm & Saturday 9am-6pm
Day and evening shifts available; Immediate openings
Salary Structure:
Base Salary of $23,000-$28,800($12-$15) per hour for full time employees
Base Salary of $19,000-$23,700($12-$15) per hour for part time employees
Base Salary is fully based on experience.
Bonus incentive; an additional $2,080-$6,240 annual salary can be earned
1.) Major Responsibilities:
Receive and transfer inbound calls and make outbound follow up calls.
Provide up to date knowledge of schools, programs, procedures, careers, financial aid options, and any other service provided by Advising(Training provided)
Ensure qualitative and quantitative objectives are achieved.
Maintaining a high level of customer service at all times
Assist in testing of new strategies.
Continuously monitor and track metrics for comparative analysis.
Perform other duties as assigned.
Maintaining professional interaction with both customers and fellow employees |
| Skills Required: |
1.5 - 2+ years Call center experience
Computer proficiency
Higher Education is a must (At least 2 years with a College Education)
Excellent Communication, Organizational, and interpersonal skills.
Ability to learn degree programs, career choices, financial aid etc.
Self-motivated work ethic
Attitude should be open to all changes involved in a rapidly evolving business
Ability to multi-task, and work in a fast-paced environment
Flexibility required / hours of operation are as followed 9am to 11pm Monday - Saturday
Part-Time, hours available 6pm 11pm & Sat 9am-6pm |
| Language Requirements: |
English-Very Good |
| Employment Type: |
Full TimePart Time |
| Yearly Salary: |
25000 USD |
| Posting Date: |
Mar 17 2010 |
| Level of Education: |
College |
| Years of Work Experience: |
1 to 2 Years |
| Company: |
Marketlinkx Direct |
| Contact Name: |
Marketlinkx Direct |
| Contact Phone: |
9547532201 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
| Preferred Candidates: |
USA only applications please. |
|
|
|
