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| Company: |
OneVision Inc. |
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| Job Title: |
Applications Support Specialist |
| Job category: |
Support/Help Desk |
| Job Location: |
Andover - MA Massachusetts - USA |
| Job Description: |
An established leader with more than 15 years of experience, OneVision is a global provider of innovative and cost-effective software solutions designed to secure, optimize and simplify complex production workflows for the printing, publishing and media industries.
OneVisions software saves printers and publishers’ time and costs in numerous data and image-intense pre-press operations. Headquartered in Regensburg, Germany, OneVision Software AG has subsidiaries in Jersey City, N.J. and Andover, Ma.
Additional locations include United Kingdom; France; Brazil, Singapore and India.
Applications Support Specialist – US and Latin America
OneVision Inc. is seeking a highly motivated bilingual Applications Support Specialist with working knowledge and experience in Desktop Design applications and pre-press workflow for our Andover Ma. Location. (English, Spanish or Portuguese)
Responsibilities:
The Applications Support Specialists will work in both a support and consulting role, providing, Help Desk support, Product Demonstrations and Remote training for our customers in North and Latin America.
Compensation:
OneVision is an Equal Opportunity providing a competitive compensation and benefits package, including: salary, 401K, Major Medical, Dental. Compensation is commensurate with experience. |
| Skills Required: |
• Strong knowledge of graphic design software (Photoshop, Illustrator, InDesign, Acrobat)
• Production Knowledge in Prepress Software, Workflow and Color.
• General knowledge in Networking, PC and Mac hardware configuration/setup•
• Ability to troubleshoot problems and assist with client issues over the phone.
• Fluent in both English and (Spanish or Portuguese).
• Must be willing to adapt to changing company needs. Willing to fill multiple roles (HelpDesk support, Demo, Training).
• Knowledge of help desk operations a plus.
• Permanent US residence or US Citizenship required. |
| Language Requirements: |
English-Very GoodSpanish-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
Jun 29 2011 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
No experience |
| Company: |
OneVision Inc. |
| Contact Name: |
OneVision Inc. |
| Contact Phone: |
978-475-4778 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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